
John Keith Mclellan
As Group Director of Digital and Customer Experience at Whataburger, my leadership steers the charge in expanding digital... | San Antonio, Texas, United States
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John Keith Mclellan’s Emails [email protected]
John Keith Mclellan’s Phone Numbers No phone number available.
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John Keith Mclellan’s Location San Antonio, Texas, United States
John Keith Mclellan’s Expertise As Group Director of Digital and Customer Experience at Whataburger, my leadership steers the charge in expanding digital revenue streams and elevating the customer journey. With a strong background in marketing strategy development, communications, and research, I am committed to fostering customer retention and engagement to secure our status as a favorite brand. My role involves executing strategies that amplify loyalty member growth, enhance customer frequency, and streamline the customer experience. Through these initiatives, our team has successfully transformed Whataburger’s digital presence, ensuring an impactful and seamless interaction from awareness to loyalty, and contributing to the organization's substantial growth in the digital space.
John Keith Mclellan’s Current Industry Whataburger
John
Keith Mclellan’s Prior Industry
Whataburger
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Work Experience

Whataburger
Group Director Digital & Customer Experience
Sat Apr 01 2023 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Whataburger
Digital and Strategy Director
Fri Jan 01 2021 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu Jun 01 2023 00:00:00 GMT+0000 (Coordinated Universal Time)
Whataburger
Digital Experience and Customer Loyalty Director
Sat Jun 01 2019 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Jan 01 2021 00:00:00 GMT+0000 (Coordinated Universal Time)
Whataburger
Digital Experience & Customer Care Director
Mon Jan 01 2018 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Jun 01 2019 00:00:00 GMT+0000 (Coordinated Universal Time)
Whataburger
WBXE Practice Lead
Thu Oct 01 2015 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Jan 01 2018 00:00:00 GMT+0000 (Coordinated Universal Time)
Whataburger
Customer Experience Strategist
Sun Mar 01 2015 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu Oct 01 2015 00:00:00 GMT+0000 (Coordinated Universal Time)
Whataburger
Social Media Manager
Tue Jun 01 2010 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Mar 01 2015 00:00:00 GMT+0000 (Coordinated Universal Time)
Whataburger
Project Coordinator - Office of Strategic Management
Sun Oct 01 2006 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Jun 01 2010 00:00:00 GMT+0000 (Coordinated Universal Time)